Terms of Service
Last updated: May 15, 2025
These Terms of Service ("Terms") govern your access to and use of the visitorTraq website analytics service. Please read these Terms carefully before using our services.
Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
Description of Service
visitorTraq provides website analytics services that allow you to track and analyze visitor behavior on your website. Our services include data collection, processing, and visualization tools to help you understand your website traffic.
Account Registration
To use our services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Subscription and Billing
Our services are offered on a subscription basis. You agree to pay all fees associated with your subscription plan. Fees are non-refundable except as required by law or as explicitly stated in these Terms.
We may change our fees at any time. If we change our fees, we will provide notice of the change on our website or by email, at our option, at least 14 days before the change takes effect.
Your Responsibilities
You agree to:
- Comply with all applicable laws and regulations
- Obtain all necessary consents and provide appropriate privacy notices to your website visitors regarding the collection and use of their data
- Use our services only for lawful purposes and in accordance with these Terms
- Not use our services to infringe on the rights of others
- Not attempt to gain unauthorized access to our services or systems
- Not use our services to distribute malware or other harmful code
Intellectual Property
Our services and all content, features, and functionality thereof, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by us, our licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms do not grant you any right, title, or interest in our services or any content, features, or functionality thereof.
Limitation of Liability
To the maximum extent permitted by law, in no event will we be liable to you or any third party for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits, loss of data, or other damages arising from your use of our services, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless visitorTraq and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to our services; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your use of our services caused damage to a third party.
Termination
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use our services will immediately cease. If you wish to terminate your account, you may simply discontinue using our services and cancel your subscription.
Changes to Terms
We may revise these Terms from time to time. If we make changes, we will provide notice of the changes by updating the date at the top of these Terms and, in some cases, we may provide additional notice (such as adding a statement to our website or sending you an email notification).
Your continued use of our services after the revised Terms have become effective indicates that you have read, understood, and agreed to the current version of these Terms.
Contact Us
If you have any questions about these Terms, please contact us at legal@visitortraq.com.